As SaaS companies grow, the requirement for effective compliance management increases. Spreadsheets, shared folders, repeated requests for evidence, and ad hoc audits at the worst of times, add to the pressure.
In this case, we’ll review how SaaS companies growth prompted them to use SureComply to centralize compliance and reduce manual workload so that they became audit-ready faster.
About the Company
The Company is a B2B SaaS Company focusing on the enterprise space and growing. As customer needs evolved, so did the requirement for business compliance frameworks such as:
- SOC 2
- ISO 27001
- GDPR
Their internal team was managing the readiness which was complicated and slowed the business.
Challenges Before SureComply
As with most companies, prior to applying SureComply solutions, the Company had challenges with compliance such as:
Distributed Evidence
Critical evidence of the audit and documents were found in Google Drive, emails, and folders in the company Intranet.
Lack of Ownership
Controls and assignments were made with no accountability which delayed progress.
Preparation for Audits was Manual
Manual preparations for the audits took weeks.
Managing Multiple Frameworks
Managing SOC 2 and ISO 27001 necessitated the duplication of effort.
Limited Readiness To Compliance
Leadership had limited continuous view of compliance readiness.
Why They Chose SureComply
The Company chose SureComply as it was a control central and one of the only compliance platforms available for growing companies.
They required a response that could:
- Streamline oversight of multiple frameworks from a single point of contact
- Consolidate controls, policies, frameworks, and evidential support
- Minimize the resources required
- Enhance trackers of responsibility
- Credit the auditor
- Assist with Continuous Compliance Journeys
- Provide real-time readiness status
How SureComply Improved Everything
- All tools in one workspace
All elements from tasks, risks, controls to evidence and policies are now on one unified and centralized platform. - Shared Controls
Mapping of shared controls reduced duplication of work across SOC2, ISO27001. - Evidence Management
Evidence controls were invited, and the evidence was ready for the audit. - Clarity of Accountability and Responsibility
Each task, including controls, was assigned a responsible owner with status tracking. - Access for Auditors
The back-and-forth to requested evidence became a thing of the past because auditors had complete, designated access. - Real-Time View
Management had real-time visibility of gaps and readiness.
Post Implementation Results
- Documentation tracking reduced by 70%
- The team no longer had to chase people for progress or documents.
- Audits are now 3 times less time consuming.
- Inter-departmental cooperation increased.
- A single framework was used and still extended.
- Reporting improved markedly.
- Dashboards simplified the efforts of all and increased understanding.
- SureComply validated compliance and balance of audits.
- Compliance work was simplified, even for the most complex of frameworks.
What Our Customers Say
“We have been able to take a proactive approach to compliance and focus on real implementation of controls as a result of the great positive change SureComply has brought for our organization.”
Happy Compliance Lead/SaaS Company owner
The Driving Force of SureComply
Most enterprises do not falter on compliance frameworks/elements that are exorbitant in cost or complex, but on execution that is highly fragmented and decentralized.
SureComply helps teams manage:
- Controls
- Policies
- Evidence
- Risks
- Audits
- Tasks
- Readiness
