SureGrid Technologies Pvt. Ltd. (“SureGrid”, “we”, “our”, or “us”) operates a unified platform designed to help organizations manage compliance, security, and risk in a structured and continuous way. This Privacy Policy outlines how we collect, use, and safeguard information when you interact with our website and services.
We collect information that you provide directly, including your name, email address, phone number, company details, and any information submitted through forms such as demo requests or support inquiries. When using the platform, you may also upload content such as policies, evidence, or questionnaires, which are securely stored and processed as part of delivering our services.
In addition to user-provided data, we automatically collect certain technical information such as IP address, browser type, device details, usage activity, and system logs. This information helps us ensure platform performance, maintain security, and improve user experience.
If you connect external systems such as cloud environments or third-party tools, SureGrid may access configuration data, resource metadata, and compliance-related signals required to provide functionality. We only access what is necessary and do not process unrelated business data.
The information collected is used to operate and improve the platform, map compliance data to controls and frameworks, generate insights and reports, and enable automation across compliance, risk, and security workflows. It also helps us provide support, communicate with users, and detect or prevent security threats.
Each product within the SureGrid platform processes data based on its purpose. SureComply structures and manages compliance data such as controls, policies, and evidence to maintain continuous audit readiness. SurePilot processes questionnaires and generates responses using your compliance data. SureCloud evaluates cloud infrastructure and security posture using configuration metadata. SureHunt performs controlled security testing to identify and validate exploitable risks.
We do not sell or rent your data. Information may only be shared with trusted service providers supporting our infrastructure, with auditors or third parties authorized by you, or when required by law. All such sharing is governed by strict confidentiality and security standards.
We implement industry-standard security practices, including encryption, role-based access control, secure authentication, and continuous monitoring. While we take strong precautions to protect your data, no system can guarantee complete security.
Data is retained only for as long as necessary to provide services, comply with legal obligations, and support audit requirements. When data is no longer needed, it is securely deleted or anonymized.
You may have rights to access, update, or delete your information depending on applicable laws. Requests can be made by contacting us directly.
We may use cookies and similar technologies to improve functionality and user experience. You can manage these preferences through your browser settings.
Our platform may integrate with third-party services, and their privacy practices are governed by their own policies. We encourage users to review them separately.
If you have any questions or concerns regarding this Privacy Policy, you can contact us at [email protected]
By using SureGrid products, you agree to this Privacy Policy.
