Terms & Conditions

These Terms govern your use of SureGrid and its products. By accessing or using our platform, you agree to comply with these terms and use the services responsibly.

SureGrid Technologies Pvt. Ltd. (“SureGrid”, “we”, “our”, or “us”) provides a unified platform including SureComply, SurePilot, SureCloud, and SureHunt (collectively, the “Platform”). These Terms & Conditions (“Terms”) govern your access to and use of our website and services.

 

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Platform.

 

The Platform is intended for business use by organizations and authorized users. You are responsible for ensuring that your use of the Platform complies with all applicable laws, regulations, and internal policies. You agree to use the Platform only for lawful purposes and not to misuse, disrupt, or attempt unauthorized access to any part of the system.

 

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. SureGrid is not liable for any unauthorized access resulting from your failure to safeguard your credentials.

 

SureGrid provides tools to manage compliance, automate workflows, analyze security posture, and support audit readiness. While we strive to provide accurate insights and recommendations, the Platform does not replace professional judgment, legal advice, or independent security assessments. You are responsible for reviewing and validating outputs before acting on them.

 

You retain ownership of all data and content you upload to the Platform. By using the Platform, you grant SureGrid the right to process, store, and use this data solely for the purpose of delivering and improving the services. We do not sell or use your data for advertising purposes.

 

You agree not to upload or transmit any content that is unlawful, harmful, or violates the rights of others. You also agree not to use the Platform to conduct unauthorized testing, interfere with systems, or engage in activities that could harm SureGrid or other users.

 

The Platform may integrate with third-party services. Your use of such integrations is subject to the terms and policies of those third parties. SureGrid is not responsible for the availability or performance of external services.

 

Access to the Platform is provided on a subscription or agreed commercial basis. Failure to meet payment obligations may result in suspension or termination of access. SureGrid reserves the right to modify pricing, features, or plans with reasonable notice.

 

SureGrid may update, modify, or discontinue features of the Platform at any time to improve functionality or security. We will make reasonable efforts to communicate significant changes that may impact your use.

 

We reserve the right to suspend or terminate access to the Platform if these Terms are violated, if there is suspected misuse, or if required to comply with legal obligations.

 

The Platform is provided on an “as is” and “as available” basis. While we aim for high reliability and accuracy, SureGrid does not guarantee uninterrupted service or error-free operation. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied.

 

To the extent permitted by law, SureGrid shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Platform. Our total liability for any claims related to the Platform shall be limited to the amount paid by you for the services.

 

These Terms may be updated from time to time. Continued use of the Platform after changes indicates your acceptance of the updated Terms.

 

If you have any questions regarding these Terms, you can contact us at [email protected]

 

 

By using SureGrid products, you agree to these Terms & Conditions.